Legal notice

Legal Notice

This Legal Notice provides information about the company operating this website and the Basin Craft brand, in accordance with applicable transparency and consumer protection principles.

Registered Business Address

Ashgray LLC
1053 Farmington Avenue
1st Floor / 2nd Floor
Farmington, CT 06032
United States of America

Contact

Email: help@basincraft.com

For all customer service inquiries, please refer to our Contact Information page.

Operations and Manufacturing

Ashgray LLC is the merchant of record for all Basin Craft sales. All products marketed under the Basin Craft brand are designed and handcrafted in our atelier in Türkiye, then shipped directly to customers in the United States with insured, white-glove delivery.

Website and Platform

This online store is hosted by Shopify Inc. (151 O'Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada). Payment processing is provided by Shopify Payments and other licensed payment providers integrated into the Shopify platform.

Intellectual Property

All content on this website — including but not limited to text, photographs, product designs, the Basin Craft name, logos, and graphic elements — is the property of Ashgray LLC or its licensors and is protected under applicable copyright and trademark laws. Unauthorized reproduction, distribution, or commercial use is prohibited without prior written consent.

Accuracy and Liability Disclaimer

While Ashgray LLC takes reasonable care to ensure the accuracy of information presented on this website — including product descriptions, dimensions, pricing, and availability — we make no warranties as to completeness or accuracy and reserve the right to correct errors or omissions at any time. As all Basin Craft products are handcrafted from natural stone, variations in color, veining, texture, and dimensions are inherent and expected; please refer to our Terms of Service for details.

Detailed terms governing your purchase, including limitations of liability, are set forth in our Terms of Service.

External Links

This website may contain links to third-party websites. Ashgray LLC has no control over and assumes no responsibility for the content, privacy practices, or policies of any third-party websites.

Governing Documents

Your use of this website and any purchase from Basin Craft are governed by the following policies, which form an integral part of the agreement between you and Ashgray LLC:

Last updated: May 18, 2026